EPA 3 - Collection and Use of Patient Experience and Satisfaction Data on Access
Activity Weighting: Medium
Subcategory Name: Expanded Practice Access
Description: Collection of patient experience and satisfaction data on access to care and development of an improvement plan, such as outlining steps for improving communications with patients to help understanding of urgent access needs.
- Access to Care Patient Experience and Satisfaction Data - Patient experience and satisfaction data on access to care; and
- Improvement plan - Access to care improvement plan.